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Support
Everything you need to know about using Booklyverse as a reader, club host, or author. If you don't see your question here, visit the Help Center or email support@booklyverse.com.
Booklyverse is a publishing platform where indie authors sell books directly to readers. Authors keep 80% of every sale, and readers get a beautiful reading experience with social features like book clubs and discussions.
Yes! Creating an account is free for both readers and authors. Readers only pay when purchasing books. Authors pay nothing upfront—Booklyverse takes a 20% platform fee from each sale.
Tap "Join Booklyverse" and sign up with your email or Google account. You can browse and discover books immediately, and upgrade to an author account anytime from your settings.
Yes! The entire platform is responsive and works great on phones, tablets, and desktops. Your reading progress, library, and account sync across all devices.
Yes! On iPhone, open booklyverse.com in Safari, tap Share → "Add to Home Screen". On Android, open in Chrome, tap the menu → "Install App". It works just like a native app with offline support.
All payments are processed securely through Booklyverse payment infrastructure. When you buy a book, the author receives 80% of the sale automatically.
Yes! Every book includes free preview chapters so you can try before you buy. You can also save books to your wishlist, follow authors, and join discussions without purchasing.
Bundles are discounted collections of books from an author. If you already own some books in a bundle, you only pay the difference for the remaining titles.
Readers can request refunds within 14 days of purchase for valid reasons like technical issues or duplicate charges. Refund requests are reviewed by our team.
Visit the Help Center for guides, or submit a support ticket from your account. You can also email support@booklyverse.com for assistance.