general guide
Refund policy
How refunds work for readers and authors.Request a refund
Readers can request refunds within 14 days of purchase for valid reasons like technical issues, duplicate purchases, or unauthorized transactions.
Submit your request
Contact support with your purchase details and reason for the refund. Our team reviews requests within a few business days.
For authors
When a refund is issued, your share of that sale is deducted from your available balance or future earnings.
💡 You're never required to pay out of pocket for refunds.